Medical Office Support Specialist

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 40,000 - 48,000; Full time

Job summary

The U.S. Department of Veterans Affairs (VA) Medical Center, Business Office, seeks a Medical Support Assistant (MSA) to perform clerical and administrative duties that support physicians, nurses, and other clinical staff. The role may work in the Call Center, Urgent Care, or within an interdisciplinary care team on occasion.

Applicants must have a high school diploma or GED. The position requires one year of creditable experience or two years of education beyond high school, plus KSAs in

Qualifications

• High school diploma or GED or equivalent.
• One year of creditable experience at a lower grade.
• Two years of education above high school.

Responsibilities

• Perform clerical and administrative work to support clinical staff.
• Assist physicians, nurses, and other professionals with patient needs.
• May work in Call Center, Urgent Care, or interdisciplinary care teams.

Skills

Medical terminology

Customer service

Electronic health records

Scheduling appointments

Independent work

Communication skills

Education

HS diploma or GED

Two years education beyond high school

Job description

The U.S. Department of Veterans Affairs (VA) Medical Center, Business Office, seeks a Medical Support Assistant (MSA) to perform clerical and administrative duties that support physicians, nurses, and other clinical staff. The role may work in the Call Center, Urgent Care, or within an interdisciplinary care team on occasion.

Applicants must have a high school diploma or GED. The position requires one year of creditable experience or two years of education beyond high school, plus KSAs in