Medical Office Support & Records Specialist I

YKHC Yukon Kuskokwim Health Corporation; Bethel (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO 4.5 weeks

11 paid holidays

Comprehensive healthcare coverage

Life and Disability Insurance

Flexible Spending Account

Retirement plans

Employee Wellness Center

Job summary

Yukon Kuskokwim Health Corporation in Bethel, AK seeks a friendly front desk specialist to support patient flow and communications. You will answer telephones, route calls, assist with in-patient admission and discharge, and help maintain accurate medical records across departments.

Ideal candidates have a high school diploma and at least one year in a public-facing role; familiarity with medical terminology is preferred.

Qualifications

• Minimum Education: High School diploma or equivalent.
• Minimum Experience: One year experience in a position that requires dealing with the public preferred.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required.

Responsibilities

• Answers telephones and routes the calls to appropriate department or party in a professional manner.
• Facilitates the in-patient admit and discharge process.
• Assist nursing and medical staff with creating, maintaining, and completing patient medical records.
• Communicates patient care needs with other departments.
• As assigned, assists the Case Management Team with various office duties.

Skills

Communication with patients

Medical terminology

English communication

Education

High School diploma or equivalent

Tools

Computer

Multiline telephone system

Copy/Print/Scan

Job description

Yukon Kuskokwim Health Corporation in Bethel, AK seeks a friendly front desk specialist to support patient flow and communications. You will answer telephones, route calls, assist with in-patient admission and discharge, and help maintain accurate medical records across departments.

Ideal candidates have a high school diploma and at least one year in a public-facing role; familiarity with medical terminology is preferred.