Audiology Support & Patient Care Technician I

Yukon-Kuskokwim Health Corporation; Alaska; Hybrid; USD 27,000 - 38,000; Full time

Job summary

Yukon-Kuskokwim Health Corporation in Bethel, AK seeks a Medical Support Technician I for Audiology. The role greets callers, routes inquiries, and helps with patient record tasks while supporting clinical staff.

It includes administrative duties, with a focus on accurate record-keeping and smooth patient flow. The position requires a high school diploma and at least one year of public-facing experience; English communication is essential, and Yup’ik language ability is preferred.

Qualifications

• High School diploma or equivalent.
• One year of public-facing experience preferred; switchboard experience preferred.
• Must communicate clearly in English, both verbally and in writing.
• Yup’ik language ability preferred.

Responsibilities

• Answer telephones and route calls to appropriate department.
• Assist in out/in-patient admission and discharge processes.
• Support nursing and medical staff with maintaining and completing patient records.
• Assist Case Management Team with various office duties as assigned.

Skills

Customer service

Clear communication

English proficiency

Yup’ik language preference

Education

High school diploma

Tools

Multiline telephone system

Computer

Copy/print/scan machine

Job description

Yukon-Kuskokwim Health Corporation in Bethel, AK seeks a Medical Support Technician I for Audiology. The role greets callers, routes inquiries, and helps with patient record tasks while supporting clinical staff.

It includes administrative duties, with a focus on accurate record-keeping and smooth patient flow. The position requires a high school diploma and at least one year of public-facing experience; English communication is essential, and Yup’ik language ability is preferred.