Patient Scheduling & Front Desk Specialist

YKHC Yukon Kuskokwim Health Corporation; United States; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

PTO 4.5 weeks

Paid holidays

Healthcare coverage

Life and disability insurance

Flexible Spending Account

Retirement plan

Wellness center

Job summary

YKHC Yukon Kuskokwim Health Corporation in Bethel, AK is seeking a Scheduling Clerk to answer telephones and manage patient appointments according to guidelines. The role involves routing calls to the appropriate departments in a professional manner and supporting the Case Management Team with office duties.

Minimum education is a high school diploma; one year of public-facing experience is preferred, with prior switchboard experience and medical terminology knowledge also preferred.

Qualifications

• High School diploma or equivalent required.
• Prefer one year of public-facing experience.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.

Responsibilities

• Answer scheduling telephones and schedule, cancel or reschedule appointments.
• Route calls to appropriate department or party in a professional manner.
• Assist the Case Management Team with various office duties.

Skills

Public interaction

Switchboard experience

Medical terminology

Customer service

Education

High School diploma or equivalent

Job description

YKHC Yukon Kuskokwim Health Corporation in Bethel, AK is seeking a Scheduling Clerk to answer telephones and manage patient appointments according to guidelines. The role involves routing calls to the appropriate departments in a professional manner and supporting the Case Management Team with office duties.

Minimum education is a high school diploma; one year of public-facing experience is preferred, with prior switchboard experience and medical terminology knowledge also preferred.