Medical Support Technician

Yukon-Kuskokwim Health Corporation; Alaska; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

PTO 4.5 weeks

11 paid holidays

Healthcare coverage

Life and disability insurance

Flexible Spending Account

Retirement plans

Employee Wellness Center

Job summary

Yukon-Kuskokwim Health Corporation in Bethel, Alaska, seeks a Medical Support Technician. You will answer telephones, schedule and adjust patient appointments, and support inpatient admit/discharge processes.

You will assist nursing and medical staff with maintaining patient records and communicate care needs across departments. The role requires a high school diploma and strong English communication; Yup’ik language is preferred.

Qualifications

• High School diploma or equivalent.
• One year public-facing experience preferred.
• Working knowledge of medical terminology preferred.

Responsibilities

• Answers scheduling telephones and schedules patient appointments.
• Facilitates in-patient admit and discharge processes.
• Assists nursing and medical staff with medical records.

Skills

High school diploma

Public-facing experience

Medical terminology

Multiline telephone system

English communication

Yup’ik language preferred

Education

High School diploma or equivalent

Tools

Computer

Copy/print/scan

Office equipment

Job description

## Medical Support TechnicianApply: Bethel: Full time: Posted Today: JR100164We are working together to achieve excellent health. Come join us! The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon. We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.**Position Summary:** Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Facilitates the in-patient admit and discharge process. Assist nursing and medical staff with creating, maintaining, and completing patient medical records. Communicates patient care needs with other departments as assigned. Assists the Case Management Team in various office duties as assigned.**Position Qualifications:*** High School diploma or equivalent* One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.* Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.* Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.**Benefits Include:*** Generous PTO – starting at 4.5 weeks per year, accrued over time* Eleven paid holidays* Comprehensive healthcare coverage* Life and Disability Insurance* Flexible Spending Account* Retirement plans* Employee Wellness Center* Plus More!Compensation Pay Range Minimum:21.78Employment Type:RegularTime Type:Full timeHours Per Week:40FLSA Exempt:NoYukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.For more information, please contact the YKHC Recruitment Department at [e-mail]