Medical Office Supervisor - Orthopedic Med - Days

Henry Ford Health; Springdale (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Henry Ford Health is seeking an operations-focused professional to manage daily office practices across HFHS Medical Centers. You will supervise staff, guide orientation and training, and implement quality initiatives to sustain improvement.

This role supports the Medical Group Strategy and enhances the patient experience at our Michigan facilities. Location specifics include Henry Ford Orthopedics - Orchard View in Washington Township, MI, with responsibilities spanning coordination,

Qualifications

• Associates Degree or at least 60 credit hours from an accredited institution.
• 5-7 years of progressively responsible work in a physician's office showing leadership.
• Strong verbal and written communication and interpersonal skills.
• Working knowledge of computer systems, software programs and office equipment.
• Understanding of healthcare trends and government regulations.
• Ability to maintain confidentiality of sensitive patient and practice information.
• Ability to manage multiple projects with attention to detail.
• Requires frequent periods of standing, walking and sitting with occasional bending.

Responsibilities

• Oversee day-to-day office practice operations at HFHS Medical Centers.
• Respond to patient's needs and enhance customer relations.
• Supervise office staff and oversee orientation and training.
• Implement new quality assurance initiatives and monitor outcomes.
• Operationalize strategic initiatives to support Medical Group Strategy.

Skills

Communication skills

Interpersonal skills

Leadership abilities

Attention to detail

Education

Associate degree / 60 credit hours

Job description

About Henry Ford Health

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership is responsible for the day-to-day office practice operations at HFHS Medical Centers. Provides services necessary to enhance customer relations by responding to patient's needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives as necessary to support Medical Group Strategy.

Location: Henry Ford Orthopedics - Orchard View
12150 30 Mile Road
Ste 105
Washington Township, MI 48095

Qualifications

• EDUCATION/EXPERIENCE REQUIRED: Associates Degree or a minimum of 60 credit hours at an accredited institution is required.
• Approximately five to seven years of progressively more responsible work experience in a physician¿s office in order to demonstrate leadership abilities necessary to coordinate activities and associates within a medical office.
• Communication skills, verbal and written, and interpersonal skills necessary in order to instruct and communicate with a wide variety of individuals.
• Working knowledge of computer systems, software programs and office equipment.
• Working knowledge of recent trends in healthcare and government regulations.
• Ability to maintain confidentiality of sensitive patient and practice information.
• Ability to manage multiple projects with attention to detail.
• Requires frequent periods of standing, walking and sitting with occasional bending, stooping and stretching.
• Requires full range of body motion.