Medical Office Supervisor - Orthopedic Med - Days

Henry Ford Health; Washington Township (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Henry Ford Orthopedics – Orchard View in Washington Township, MI is seeking an experienced operations leader to manage day-to-day office practice operations and coordinate across HFHS Medical Centers. The role emphasizes efficient patient services and staff oversight.

You will supervise staff, drive quality initiatives, and align activities with Medical Group Strategy while maintaining confidentiality and regulatory compliance.

Qualifications

• Associates Degree or 60 credits required.
• 5–7 years in a physician's office with leadership responsibilities.
• Strong communication and interpersonal skills.
• Working knowledge of computer systems and office equipment.
• Knowledge of healthcare regulations and confidentiality requirements.

Responsibilities

• Manage day-to-day office practice operations.
• Respond to patients' needs and enhance customer relations.
• Supervise office staff and oversee orientation and training.
• Implement quality assurance initiatives and monitor outcomes.
• Operationalize strategic initiatives to support Medical Group Strategy.

Skills

Leadership

Communication

Office management

Confidentiality

Project coordination

Education

Associates Degree or 60 credits

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Job Description

Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership is responsible for the day-to-day office practice operations at HFHS Medical Centers. Provides services necessary to enhance customer relations by responding to patient's needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives as necessary to support Medical Group Strategy.

Henry Ford Orthopedics - Orchard View
12150 30 Mile Road
Ste 105
Washington Township, MI 48095

Qualifications

EDUCATION/EXPERIENCE REQUIRED: Associates Degree or a minimum of 60 credit hours at an accredited institution is required. Approximately five to seven years of progressively more responsible work experience in a physician¿s office in order to demonstrate leadership abilities necessary to coordinate activities and associates within a medical office. Communication skills, verbal and written, and interpersonal skills necessary in order to instruct and communicate with a wide variety of individuals. Working knowledge of computer systems, software programs and office equipment. Working knowledge of recent trends in healthcare and government regulations. Ability to maintain confidentiality of sensitive patient and practice information. Ability to manage multiple projects with attention to detail. Requires frequent periods of standing, walking and sitting with occasional bending, stooping and stretching. Requires full range of body motion.