Medical Secretary

Henry Ford Health; Plymouth (MI); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

Henry Ford Health is seeking a Medical Secretary at the Plymouth location to support clinical operations in Primary Care. You will use medical terminology and standard procedures to assist daily workflows, schedule appointments, and maintain calendars while ensuring accurate and compassionate patient interactions.

The role emphasizes efficiency, attention to detail, and the ability to handle high-volume phone lines in a fast-paced healthcare environment within Henry Ford Health.

Competenze

• Knowledge of medical terminology and procedures.
• Proficiency with Microsoft Office programs.
• Experience scheduling in medical settings preferred.

Mansioni

• Provide medical operations support to clinical departments using medical terminology and procedures.
• Conduct special projects as assigned by the department.
• Schedule appointments and maintain calendars efficiently.
• Communicate effectively with callers and visitors, providing courteous and tactful information.
• Distribute departmental mail and other materials as needed.

Conoscenze

Medical terminology

Microsoft Office

Calendar management

Phone etiquette

Formazione

High school diploma or GED

Strumenti

Microsoft Office Suite

EMR systems

Descrizione del lavoro

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Medical Secretary

Department

Primary Care

Henry Ford Medical Center – Plymouth

Work Schedule

About the Department

Join one of Michigan's largest physician organizations, Henry Ford Medical Group, where we deliver coordinated care across primary and specialty practices throughout the region. Our team is dedicated to collaborative teamwork, providing access to leading clinical resources, and building lasting relationships with patients and communities. As part of Henry Ford Health, you'll contribute to a culture of excellence and innovation in healthcare.

Role Overview

As a Medical Secretary, you will provide essential medical operations support to clinical departments, utilizing your knowledge of medical terminology and procedures. You'll work under direct supervision, assisting in daily operations and special projects to ensure smooth functioning of hospital, clinic, or laboratory environments. Your role is vital in maintaining efficient workflows and supporting patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Provide medical operations support to clinical departments using medical terminology and procedures.
• Conduct special projects as assigned by the department.
• Schedule appointments and maintain calendars efficiently.
• Communicate effectively with callers and visitors, providing courteous and tactful information.
• Distribute departmental mail and other materials as needed.

Qualifications

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Literacy and experience working with Microsoft Software Programs.

Preferred Qualifications

• One (1) year of experience within a medical office setting.
• Previous experience scheduling appointments/maintaining calendars.

The ideal candidate must possess exceptional professional resilience and an even temper, allowing them to remain completely calm, objective, and compassionate when interacting with anxious or frustrated patients in high-stress healthcare environments. They must be highly adaptable under pressure, seamlessly pivoting between heavy administrative duties, high-volume phone lines, and face-to-face patient care without losing focus or momentum. Additionally, the role demands a proactive, self-starting autonomy to independently anticipate and resolve operational backlogs before they impact patient care, backed by a meticulous attention to detail that ensures clinical accuracy and patient safety across all documentation.

Additional Information

What We Offer

Join a team where you can grow your career through collaboration, mission-driven work, and continuous learning opportunities. Be part of an organization that values your contributions and supports your professional development.

Join Our Team