Medical Office Supervisor

Godshall Recruiting; Greenville (SC); Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401K w/match

Direct

Descripción de la vacante

Godshall Recruiting in Greenville, SC seeks an experienced Medical Front Desk Manager/Supervisor to oversee a busy front office in a medical practice. You will mentor a 15+ person team, manage scheduling, registration, insurance verification, and patient flow to deliver excellent service.

This direct-hire role requires 3–5 years of healthcare front office leadership, strong knowledge of EPIC, and collaboration with providers and leadership to meet operational goals while focusing on patient

Formación

• Minimum of 3–5 years of medical front office management or supervisory experience required.
• Previous experience directly managing and leading healthcare staff required.
• Strong understanding of medical office workflows, patient scheduling, insurance verification, referrals, and healthcare operations.

Responsabilidades

• Supervise, mentor, and support a team of 15+ front office employees, including receptionists, patient service representatives, and scheduling staff.
• Oversee daily front desk operations to ensure efficient patient flow and exceptional customer service.
• Manage staff scheduling, attendance, performance evaluations, and ongoing training.
• Monitor registration, appointment scheduling, insurance verification, referrals, and patient check-in/check-out processes.
• Address and resolve patient concerns professionally while maintaining a positive patient experience.
• Develop and implement front office procedures to improve efficiency, accuracy, and patient satisfaction.
• Collaborate with providers, clinical staff, and leadership to support operational goals.
• Assist with recruitment, onboarding, and retention of front office personnel.

Conocimientos

Front office management

Team supervision

EPIC software

Healthcare operations

Herramientas

EPIC

Descripción del empleo

Salary: $65-75K

Is this your perfect fit? Are you an experienced, patient-focused Medical Front Desk Manager/Supervisor with ability to oversee the daily operations of a busy front office medical practice? Possess proven experience supervising large front office teams Hiring Immediately! If that describes you, we need to talk!

What your day will look like

• Supervise, mentor, and support a team of 15+ front office employees, including receptionists, patient service representatives, and scheduling staff.
• Oversee daily front desk operations to ensure efficient patient flow and exceptional customer service.
• Manage staff scheduling, attendance, performance evaluations, and ongoing training.
• Monitor registration, appointment scheduling, insurance verification, referrals, and patient check-in/check-out processes.
• Address and resolve patient concerns professionally while maintaining a positive patient experience.
• Develop and implement front office procedures to improve efficiency, accuracy, and patient satisfaction.
• Collaborate with providers, clinical staff, and leadership to support operational goals.
• Assist with recruitment, onboarding, and retention of front office personnel.

Benefits

• Medical
• Dental
• Vision
• 401K w/match
• Type: Direct

To be a champion in this role, you will need

• Minimum of 3-5 years of medical front office management or supervisory experience required.
• Previous experience directly managing and leading healthcare staff required.
• Strong understanding of medical office workflows, patient scheduling, insurance verification, referrals, and healthcare operations.
• Prior experience in EPIC preferred

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome!

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.