Medical Office Supervisor

Staffing For Success; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare staffing firm is seeking a highly motivated Medical Office Supervisor to oversee daily operations in Raleigh, NC. This permanent full-time role involves managing staff, coordinating patient care, and ensuring compliance with medical office regulations. The ideal candidate has 3+ years of supervisory experience and a Bachelor's degree in healthcare administration. Strong leadership and multitasking skills are essential.

Qualifications

• 3+ years of experience in a medical office supervisory role.
• Knowledge of medical office operations, including scheduling and billing.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical records systems.
• Knowledge of HIPAA regulations and medical ethics.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

• Manage day-to-day operations of the medical office.
• Train and supervise office staff.
• Coordinate patient appointments and ensure timely processing.
• Coordinate and oversee patient appointments, including scheduling, follow-up, and rescheduling as needed.
• Ensure timely and accurate processing of patient information, including insurance verification, billing, and payment collection.
• Maintain inventory of office and medical supplies, and order new supplies as needed.
• Collaborate with healthcare providers to ensure smooth and efficient patient care.
• Handle patient inquiries, complaints, and concerns in a professional and timely manner.
• Assist with the recruitment, hiring, and training of new office staff.
• Conduct performance evaluations and provide feedback to staff members.
• Monitor and maintain office budget and expenses.
• Participate in meetings and trainings to stay updated on industry developments and best practices.

Skills

Healthcare operations management

Staff management

Communication skills

Leadership abilities

Multitasking

Education

Bachelor's degree in healthcare administration

Tools

Microsoft Office

Electronic medical records systems

Job description

If you are a dedicated and organized individual with a passion for healthcare and leadership, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Medical Office Supervisor to join our team. The Medical Office Supervisor will be responsible for overseeing the daily operations of our medical office, ensuring efficient and effective delivery of services to patients. This is a full-time, permanent position with competitive salary.

Key Responsibilities

• Manage and supervise the day-to-day operations of the medical office, including scheduling, patient flow, and staff management
• Monitor and maintain office policies and procedures to ensure compliance with industry regulations and standards
• Train and supervise office staff, including receptionists, medical assistants, and administrative personnel
• Coordinate and oversee patient appointments, including scheduling, follow-up, and rescheduling as needed
• Ensure timely and accurate processing of patient information, including insurance verification, billing, and payment collection
• Maintain inventory of office and medical supplies, and order new supplies as needed
• Collaborate with healthcare providers to ensure smooth and efficient patient care
• Handle patient inquiries, complaints, and concerns in a professional and timely manner
• Assist with the recruitment, hiring, and training of new office staff
• Conduct performance evaluations and provide feedback to staff members
• Monitor and maintain office budget and expenses
• Participate in meetings and trainings to stay updated on industry developments and best practices
• Minimum of 3 years of experience in a medical office supervisory role
• Bachelor\'s degree in healthcare administration or related field preferred
• Knowledge of medical office operations, including scheduling, billing, and insurance procedures
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records systems
• Knowledge of HIPAA regulations and medical ethics
• Ability to maintain confidentiality and handle sensitive information with discretion.

Qualifications

• Minimum of 3 years of experience in a medical office supervisory role
• Bachelor\'s degree in healthcare administration or related field preferred
• Knowledge of medical office operations, including scheduling, billing, and insurance procedures
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records systems
• Knowledge of HIPAA regulations and medical ethics
• Ability to maintain confidentiality and handle sensitive information with discretion.

Equal Employment Opportunity (EEO)

North Wake Pediatrics is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.