Medical Front Desk Coordinator

Arcturus Healthcare PLC; Rochester Hills, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Arcturus Healthcare PLC is seeking a Medical Receptionist to support a busy medical office. The ideal candidate will excel in front-desk operations, patient check-in/out, and insurance verification, while maintaining accurate EMR records and delivering excellent customer service.

You will manage appointments, assist with billing inquiries, and coordinate with clinical staff to ensure smooth patient flow in a private practice setting.

Qualifications

• Excellent communication and interpersonal skills essential.
• Strong organizational abilities and attention to detail.
• Experience with medical terminology and insurance processes is a plus.

Responsibilities

• Greet patients and visitors warmly, check in/out and collect forms.
• Verify insurance information and schedule appointments.
• Maintain and update EMR records with confidentiality.
• Process payments, co-pays, and handle billing inquiries.
• Answer phones, provide practice information, and direct calls.
• Prepare daily reports and coordinate with clinical staff to minimize wait times.
• Order office supplies and assist with clerical tasks as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Office equipment

Medical terminology

Education

High school diploma or equivalent

Medical office certification

Tools

EMR systems

Microsoft Office

Fax/Scanner

Job description

Arcturus Healthcare PLC is seeking a Medical Receptionist to support a busy medical office. The ideal candidate will excel in front-desk operations, patient check-in/out, and insurance verification, while maintaining accurate EMR records and delivering excellent customer service.

You will manage appointments, assist with billing inquiries, and coordinate with clinical staff to ensure smooth patient flow in a private practice setting.