Medical Front Office Supervisor — Lead 15+ Team

Godshall Recruiting; Greenville (SC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K w/match

Direct

Job summary

Godshall Recruiting in Greenville, SC seeks an experienced Medical Front Desk Manager/Supervisor to oversee a busy front office in a medical practice. You will mentor a 15+ person team, manage scheduling, registration, insurance verification, and patient flow to deliver excellent service.

This direct-hire role requires 3–5 years of healthcare front office leadership, strong knowledge of EPIC, and collaboration with providers and leadership to meet operational goals while focusing on patient

Qualifications

• Minimum of 3–5 years of medical front office management or supervisory experience required.
• Previous experience directly managing and leading healthcare staff required.
• Strong understanding of medical office workflows, patient scheduling, insurance verification, referrals, and healthcare operations.

Responsibilities

• Supervise, mentor, and support a team of 15+ front office employees, including receptionists, patient service representatives, and scheduling staff.
• Oversee daily front desk operations to ensure efficient patient flow and exceptional customer service.
• Manage staff scheduling, attendance, performance evaluations, and ongoing training.
• Monitor registration, appointment scheduling, insurance verification, referrals, and patient check-in/check-out processes.
• Address and resolve patient concerns professionally while maintaining a positive patient experience.
• Develop and implement front office procedures to improve efficiency, accuracy, and patient satisfaction.
• Collaborate with providers, clinical staff, and leadership to support operational goals.
• Assist with recruitment, onboarding, and retention of front office personnel.

Skills

Front office management

Team supervision

EPIC software

Healthcare operations

Tools

EPIC

Job description

Godshall Recruiting in Greenville, SC seeks an experienced Medical Front Desk Manager/Supervisor to oversee a busy front office in a medical practice. You will mentor a 15+ person team, manage scheduling, registration, insurance verification, and patient flow to deliver excellent service.

This direct-hire role requires 3–5 years of healthcare front office leadership, strong knowledge of EPIC, and collaboration with providers and leadership to meet operational goals while focusing on patient