Medical Office Specialist: Scheduling, Billing & Records

Lifespan; Taunton (MA); Presencial; USD 29.000 - 42.000; A tiempo parcial

Descripción de la vacante

Brown University Health seeks an administrative professional to streamline patient visits, manage registration, and support billing tasks in a hospital outpatient setting. You will coordinate scheduling, collect co-pays, and ensure accurate record handling to aid clinicians.

This role requires a high school diploma, basic medical terminology knowledge, and excellent customer service in a fast-paced environment at a Taunton, MA site.

Formación

• Six months related experience in a Medical Office environment.
• Must read, write, and speak English.
• Knowledge of basic medical terminology and courteous telephone technique.

Responsabilidades

• Schedule patients using the hospital scheduling system and confirm/reschedule appointments.
• Complete the registration process and verify demographic and insurance information.
• Collect co-pays and provide receipts to patients; obtain visit authorizations when needed.
• Greet patients, verify information, orient to outpatient center, and direct inquiries to the appropriate staff.
• Handle coding/billing within department guidelines and resolve billing issues with Patient Financial Services.
• Obtain and organize medical records for physicians and nurses and ensure file completeness.

Conocimientos

PC skills

Medical terminology

Customer service

English proficiency

Educación

High School Diploma or equivalent

Descripción del empleo

Brown University Health seeks an administrative professional to streamline patient visits, manage registration, and support billing tasks in a hospital outpatient setting. You will coordinate scheduling, collect co-pays, and ensure accurate record handling to aid clinicians.

This role requires a high school diploma, basic medical terminology knowledge, and excellent customer service in a fast-paced environment at a Taunton, MA site.