Medical Office Specialist — Patient Flow & EMR

OhioHealth Corporation; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth Corporation in Pickerington, OH seeks an Office Specialist to ensure smooth patient flow and accurate front desk operations. You will greet patients, schedule appointments in the EMR, verify insurance, and handle payments, while delivering friendly service.

This role requires strong computer skills, attention to detail, and the ability to coordinate with clinical staff. You will also perform general clerical tasks, maintain patient charts, and support staff meetings.

Qualifications

• High School or GED is required.
• 1-2 years of secretarial experience in health care or related training.

Responsibilities

• Greets patients and handles registration, insurance verification, and payments.
• Manages electronic and manual insurance verification and pre-authorization when needed.
• Updates patient charts and ensures proper documentation.
• Answers multi-line phone system and directs calls.
• Provides general office and clerical support as assigned.
• Maintains organized patient charts and scans documents.
• Attends staff meetings and continuing education.

Skills

Customer service

Communication skills

Computer literacy

Organizational skills

Education

High School diploma or GED

Tools

EMR system

Telephone system

Billing systems

Job description

OhioHealth Corporation in Pickerington, OH seeks an Office Specialist to ensure smooth patient flow and accurate front desk operations. You will greet patients, schedule appointments in the EMR, verify insurance, and handle payments, while delivering friendly service.

This role requires strong computer skills, attention to detail, and the ability to coordinate with clinical staff. You will also perform general clerical tasks, maintain patient charts, and support staff meetings.