Patient Access & Medical Office Coordinator

OhioHealth; Dublin (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

OhioHealth Dublin Health Center seeks an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow and satisfaction. Primary duties include phone handling, scheduling in the EMR, insurance verification, and data entry with strong customer service.

The role emphasizes accuracy, organization, and teamwork within a 40-hour day shift. Responsibilities cover patient registration, insurance processing, chart maintenance, and coordinating with physicians and staff.

Qualifications

• High School or GED required with healthcare/secretarial background preferred.
• 1–2 years of secretarial experience in health care or medical office or related training.
• Proficiency with EMR systems and basic office software.

Responsibilities

• Greet patients at arrival, initiate paperwork and register them.
• Verify insurance, collect co-pays and post payments accurately.
• Process documents, obtain signatures, file records and route to clinicians.
• Answer multi-line phone system and direct calls to appropriate staff.
• Maintain charts, scan/docutrak information and prepare reports as needed.
• Order and stock office supplies; keep equipment clean and maintained.

Skills

Receptionist skills

Customer service

Computer literacy

Education

High School or GED

Tools

EMR System

Job description

OhioHealth Dublin Health Center seeks an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow and satisfaction. Primary duties include phone handling, scheduling in the EMR, insurance verification, and data entry with strong customer service.

The role emphasizes accuracy, organization, and teamwork within a 40-hour day shift. Responsibilities cover patient registration, insurance processing, chart maintenance, and coordinating with physicians and staff.