Medical Office Concierge & EMR Specialist

OhioHealth Corporation; Athens (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth Corporation is seeking an Office Specialist for the Athens MOB to support patient flow and front-desk operations. The role includes greeting patients, scheduling via EMR, verifying insurance, processing payments, and coordinating with clinical staff to ensure smooth daily operations.

The incumbent will handle multi-line phone coverage, perform clerical tasks, and maintain organized patient records while contributing to a compliant, patient-focused environment.

Qualifications

• High School or GED (Required).
• 1-2 years secretarial experience in health care or medical office, or equivalent combination of experience and training.

Responsibilities

• Greets patients, completes registration, insurance verification, collects patient co-payments and outstanding balances.
• Answers multi-line phone system and directs calls to appropriate staff.
• Performs EMR data entry and patient chart updates (signatures where needed).
• Assists with scheduling and processing paperwork for patient visits.
• Keeps patient charts organized, scans docs, and supports staff meetings.
• Stocking and ordering office supplies; maintains clean, functional office equipment.

Skills

Customer service

Scheduling

Phone system

Data entry

Office software

Education

High School diploma or GED

Tools

EMR system

EMR software

Insurance verification software

Job description

OhioHealth Corporation is seeking an Office Specialist for the Athens MOB to support patient flow and front-desk operations. The role includes greeting patients, scheduling via EMR, verifying insurance, processing payments, and coordinating with clinical staff to ensure smooth daily operations.

The incumbent will handle multi-line phone coverage, perform clerical tasks, and maintain organized patient records while contributing to a compliant, patient-focused environment.