Patient Services Office Coordinator

070 OhioHealth Physician Group,Inc; Ohio; In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

OhioHealth seeks an Office Specialist to support patient flow and front desk operations at the Athens MOB. You will register patients, verify insurance, enter data in the EMR, and assist staff with daily tasks to ensure efficient patient care.

The role emphasizes accuracy, organization, and strong communication with patients and colleagues. Responsibilities include answering phones, scheduling appointments, processing paperwork, and supporting billing-related activities.

Competenze

• High School diploma or GED required.
• 1–2 years of secretarial/clerical experience in health care setting preferred.
• Strong verbal and written communication skills; customer-focused.

Mansioni

• Greet patients and complete registration, verifying insurance details.
• Answer multi-line phones and direct calls to the appropriate staff.
• Schedule patient appointments in the EMR system and manage queues.
• Verify patient information and collect co-pays as needed.
• Provide general clerical support and assist staff as assigned.
• Process disability forms, FMLA forms, and release requests.
• Assist in keeping patient charts organized and scanned into EMR.
• Attend staff meetings and participate in ongoing training.

Conoscenze

Phone handling

Data entry

EMR access

Insurance verification

Customer service

Multitasking

Formazione

High School or GED

Strumenti

EMR software

Billing software

Microsoft Office

Descrizione del lavoro

OhioHealth seeks an Office Specialist to support patient flow and front desk operations at the Athens MOB. You will register patients, verify insurance, enter data in the EMR, and assist staff with daily tasks to ensure efficient patient care.

The role emphasizes accuracy, organization, and strong communication with patients and colleagues. Responsibilities include answering phones, scheduling appointments, processing paperwork, and supporting billing-related activities.