Medical Office Specialist | Patient Concierge & Scheduling

Munson Healthcare; Traverse City, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Munson Healthcare in Traverse City is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and their families, handling registrations and scheduling with care. The role supports access to care and delivers a positive patient experience in a busy primary care setting.

The incumbent will verify insurance and patient information, enter data into the system, and greet patients professionally by phone and in person, contributing to efficient office

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of customer service experience.
• Proficient typing and Windows with experience on multiple computer systems.

Responsibilities

• First point of contact for patients and families; enter information into the registration system.
• Schedule patient appointments including referrals, diagnostic testing, or procedures.
• Greet patients professionally in person and over the phone and respond to inquiries.

Skills

Customer Service

Typing

Windows

Multiple computer systems

Education

High school diploma or GED

Associate Degree preferred

Job description

Munson Healthcare in Traverse City is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and their families, handling registrations and scheduling with care. The role supports access to care and delivers a positive patient experience in a busy primary care setting.

The incumbent will verify insurance and patient information, enter data into the system, and greet patients professionally by phone and in person, contributing to efficient office