Healthcare Receptionist & Patient Concierge (Remote/PRN)

Munson Healthcare; Michigan; Remote; USD 32,000 - 52,000; Part time

Benefits offered by this job

Tuition reimbursement

Full benefits

Paid holidays

Generous PTO

Employee discounts

Job summary

Munson Healthcare in Traverse City, MI (primarily remote) is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify insurance information, enter data into the registration system, and schedule appointments to ensure smooth patient flow and an exceptional care experience.

You will greet patients professionally, assist with referrals, and support the visit from start to finish, contributing to the overall wellness and

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of two years’ experience as a Medical Practice Business Associate or similar healthcare role.

Responsibilities

• Greet patients and families professionally in person and over the phone.
• Obtain and verify patient and insurance information; enter data accurately into the registration system.
• Schedule patient appointments, including return visits, referrals, and diagnostic procedures.
• Support a patient‑friendly visit by setting the tone and assisting with needs throughout the visit.

Skills

Typing

Windows

Multiple systems

Education

High school diploma or GED

Associate Degree Preferred

Job description

Munson Healthcare in Traverse City, MI (primarily remote) is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify insurance information, enter data into the registration system, and schedule appointments to ensure smooth patient flow and an exceptional care experience.

You will greet patients professionally, assist with referrals, and support the visit from start to finish, contributing to the overall wellness and