Medical Office Specialist I — Front Desk & EHR Expert

Mercy Medical Center; Maryland; On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Mercy Medical Center is hiring a Medical Office Specialist I to join our caring team in Maryland. You will handle front desk duties, insurance verification, patient check-in/out, and basic EHR data entry to support seamless clinic operations.

Applicants should have a high school diploma or GED and at least one year of medical office experience; CPR is preferred and strong communication is essential for patient interactions.

Qualifications

• High School Diploma or GED required.
• Minimum one year of experience in a medical office preferred.
• Experience with EHR systems is a plus.

Responsibilities

• Greet patients and provide a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures.
• Verify patient insurance information and collect co-pays.
• Answer calls and provide information to patients and callers.
• Process patient check-in and check-out.
• Take patient vital signs and update electronic health records (EHR).
• Maintain and stock exam rooms; provide patient education as directed.

Skills

English proficiency

Independent work

Interpersonal skills

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center is hiring a Medical Office Specialist I to join our caring team in Maryland. You will handle front desk duties, insurance verification, patient check-in/out, and basic EHR data entry to support seamless clinic operations.

Applicants should have a high school diploma or GED and at least one year of medical office experience; CPR is preferred and strong communication is essential for patient interactions.