Medical Office Specialist I - Sign-On Bonus Eligible

Mercy Medical Center, Inc.; Baltimore (MD); Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus up to $1,500

Job summary

Mercy Medical Center, in Baltimore, MD, invites applications for a Medical Office Specialist I. This role supports front and back-office operations, patient flow, and health information systems to ensure compassionate care in a busy hospital setting.

Requirements include a high school diploma or GED, at least one year in a medical office, strong computer skills, and the ability to work independently and with a team. A sign-on bonus may be available for eligible hires through 12/31/2026.

Qualifications

• High school diploma or GED required.
• One year of medical office experience preferred.
• CPR certification preferred.
• Proficient with Microsoft Office and EHR systems.
• Clear reading, writing and speaking of English.

Responsibilities

• Greet patients and maintain a welcoming check-in area.
• Schedule and confirm appointments and procedures.
• Verify insurance, collect co-pays and fees.
• Answer phones and respond to inquiries.
• Manage front desk and patient check-in/out.
• Record vital signs and update electronic health records.
• Maintain and stock exam rooms and support back-office tasks.
• Provide patient education per provider instructions.

Job description

Mercy Medical Center, in Baltimore, MD, invites applications for a Medical Office Specialist I. This role supports front and back-office operations, patient flow, and health information systems to ensure compassionate care in a busy hospital setting.

Requirements include a high school diploma or GED, at least one year in a medical office, strong computer skills, and the ability to work independently and with a team. A sign-on bonus may be available for eligible hires through 12/31/2026.