Medical Office Secretary & Front Desk Coordinator

GSOS Overseas Placement OPC Private Limited

Los Gatos (CA)

On-site

USD 28,000 - 39,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

401k and Profit-Sharing Program

Paid Vacation

Floating Holidays

Sick Time

Employee Discount Programs

Internal Mobility

Job summary

Golden State Orthopedics & Spine in California is hiring a Full Time Unit Secretary to support administrative and operational functions of the clinic, including triage, forms, insurance admin, and back-up reception. You will handle calls, patient questions, forms, EMR data entry, and coordinate authorizations.

The role requires strong communication, accuracy, and the ability to multitask in a fast-paced setting.

Qualifications

High school diploma or GED required.
One year of medical office experience preferred.
Strong communication and multitasking abilities.
Ability to maintain confidentiality and practice safety.

Responsibilities

Assist clinic staff with administrative duties and tasks.
Answer and triage phone calls for the clinic team.
Provide patients with answers to clinical questions.
Assist patients with EDD and other required forms.
Create RFAs for Workers' Compensation and follow up on authorizations.
Instruct patients on applicable surgical and diagnostic procedures.
Register patient information into EMR with demographics and work status.
Verify insurance information and assist in authorizing visits and referrals.
Collect payments for HA/PRP procedures and post payments.
Prepare and organize daily charts with all paperwork.
Assist physicians with clinic supplies and procedures.
Clean and stock exam rooms; assist with transportation requests for non-ambulatory patients.