Front Desk Receptionist

GSOS Overseas Placement OPC Private Limited; Los Gatos (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee PPO Medical insurance

401k and Profit-Sharing Program

Paid Vacation

Floating Holidays

Sick Time

Employee Discount Programs

Internal Mobility

Job summary

Golden State Orthopedics & Spine is seeking a Full Time Front Desk Receptionist in California. You will register patients, collect payments, schedule visits with the correct physician, obtain necessary authorizations, and manage front desk communications.

The role includes daily paperwork, document scanning, and routing faxes to the right departments. Strong preference for bilingual Spanish and at least 1 year of medical practice experience.

Qualifications

• High School Diploma or equivalent.
• 1 year experience at a medical practice preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Accurately registering patients with required data and insurance information.
• Collecting co-pays, co-insurance, and surgery deposits; process payments.
• Schedule appointments with correct physician and document signatures.
• Obtain authorizations, interpreters, or transportation as needed.
• Respond to front desk alert notes and complete daily paperwork.
• Scan documents and maintain records daily.
• Sort incoming faxes and route to appropriate team members.
• Oversee waiting room to ensure timely patient attention.
• Inform patients if the MD/PA/NP is running behind.
• Travel between Capitola and Watsonville as needed (50%).

Skills

Bilingual Spanish

Medical office experience

Education

High School Diploma or equivalent

Job description

About Golden State Orthopedics & Spine

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred
• Bilingual in Spanish preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility