Outpatient Scheduling & Billing Specialist

Brown-University-Health-1; Providence (RI); On-site; USD 30,000 - 33,000; Full time

Job summary

Brown University Health at Rhode Island Hospital seeks an administrative assistant to streamline patient visits in Providence. Under supervision, you will prepare records, register and pre-register patients, schedule appointments, and collect co-pays.

You will use scheduling and billing systems, coordinate with hospital departments, and deliver quality customer service to patients and families. A high school diploma and basic PC skills are required.

Qualifications

• High School Diploma or equivalent.
• Knowledge of Windows OS and accompanying software packages.
• Knowledge of medical billing routines for physician office practice.
• Knowledge of medical terminology, diagnosis codes, and procedure codes.
• Courteous telephone technique and good customer service skills.
• Six months experience coding and billing using online billing system.

Responsibilities

• Schedules patients using the hospital's scheduling system and sets appointment types, clinics, and times.
• Completes pre-registration and registration using the online billing system and verifies demographics.
• Collects co-pays and provides receipts; prints registration cards and collects insurance info.
• Verifies patient eligibility and obtains visit authorizations as needed.
• Provides patient-facing service, coordinates with departments, and resolves billing inquiries.
• Contacts outside agencies and third-party payors for information and pre-authorizations.
• Answers calls, sends appointment reminders, and greets patients at the outpatient center.

Skills

PC skills

Customer service

Telephone etiquette

Medical billing knowledge

Education

High School Diploma or equivalent

Tools

Online billing system

Scheduling system

Job description

Brown University Health at Rhode Island Hospital seeks an administrative assistant to streamline patient visits in Providence. Under supervision, you will prepare records, register and pre-register patients, schedule appointments, and collect co-pays.

You will use scheduling and billing systems, coordinate with hospital departments, and deliver quality customer service to patients and families. A high school diploma and basic PC skills are required.