Medical Office Scheduler & Patient Concierge

The Specialty Alliance; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking a patient scheduling coordinator to manage office visit and procedure appointments, handle high call volumes, and maintain physician schedules. The role requires attention to patient records in EMR, accuracy in registrations, and smooth coordination of radiology/lab scheduling.

The candidate should have 2–5 years of medical scheduling experience, excellent communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented with accuracy in handling records and transactions.
• Basic understanding of healthcare plans and patient benefits.
• Bilingual abilities are a plus.

Responsibilities

• Schedule patients for office visits and procedures.
• Assist with high call volume and manage physician schedules.
• Take triage messages and route to medical staff.
• Review patient visit notes, orders, and documentation in EMR.
• Assist with patient registration and financial transactions.
• May schedule radiology and lab appointments.

Skills

Communication skills

Customer service

Medical office experience

Multi-tasking

Detail oriented

Healthcare benefits understanding

Bilingual

Education

High school diploma or equivalent

Job description

GI Alliance is seeking a patient scheduling coordinator to manage office visit and procedure appointments, handle high call volumes, and maintain physician schedules. The role requires attention to patient records in EMR, accuracy in registrations, and smooth coordination of radiology/lab scheduling.

The candidate should have 2–5 years of medical scheduling experience, excellent communication, and the ability to multi-task in a fast-paced environment.