Medical Office Scheduler: Patient Appointments

GI Alliance; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance in Houston, TX is seeking an experienced Scheduler I to manage patient appointments for office visits and procedures. The role involves handling high call volumes, coordinating radiology or lab scheduling, and assisting with patient registration and payments in a fast-paced clinic.

Ideal candidates have 2–5 years of medical scheduling experience, strong communication and customer service skills, and familiarity with EMR systems.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedures.
• Assist with high call volume and triage messages.
• Maintain physicians' schedules for visits and procedures.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab and recalls.
• Check-in and check-out patients; collect payments.
• File records in EMR and prepare patient charts.

Skills

Excellent written and verbal comm.

Customer service

Medical office experience

Multi-tasking

Detail-oriented

Understanding of healthcare plans

Read medical benefits

Bilingual

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Job description

GI Alliance in Houston, TX is seeking an experienced Scheduler I to manage patient appointments for office visits and procedures. The role involves handling high call volumes, coordinating radiology or lab scheduling, and assisting with patient registration and payments in a fast-paced clinic.

Ideal candidates have 2–5 years of medical scheduling experience, strong communication and customer service skills, and familiarity with EMR systems.