Medical Office Scheduler & Patient Care Coordinator

University Orthopedics; North Easton (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

University Orthopedics is seeking an Administrative Assistant to support scheduling and coordination of patient visits in a fast-paced orthopedic practice in North Easton, MA. The role requires exceptional organization and strong communication with patients and staff.

The position involves triaging calls, handling registrations, obtaining authorizations, and supporting surgical scheduling across multiple sites.

Qualifications

• High school diploma or equivalent.
• Excellent telephone manner and communication skills.
• Strong organizational and multitasking abilities.
• Ability to coordinate patient-care activities and testing.
• Proficiency with MS Office and EMR systems.
• Ability to maintain confidentiality and travel to all sites as needed.
• Experience in a medical office is preferred.
• Strong problem-solving and patient-service orientation.

Responsibilities

• Schedule patient office visits and ensure paperwork is completed.
• Communicate with patients about appointments and information.
• Triage patient phone calls and manage patient concerns.
• Process workers' compensation medical affidavits.
• Ensure accuracy of patient registration and scheduling.
• Obtain authorizations for physician procedures and referrals.
• Scrub the physician schedule and confirm PCP referrals.
• Assist with surgical scheduling and pre/postoperative questions.

Education

High school diploma or equivalent

Tools

MS Office

EMR/Practice Management Systems

Job description

University Orthopedics is seeking an Administrative Assistant to support scheduling and coordination of patient visits in a fast-paced orthopedic practice in North Easton, MA. The role requires exceptional organization and strong communication with patients and staff.

The position involves triaging calls, handling registrations, obtaining authorizations, and supporting surgical scheduling across multiple sites.