Healthcare Administrative Scheduler

University Orthopedics; East Providence (RI); On-site; USD 38,000 - 48,000; Full time

Job summary

University Orthopedics in East Providence, RI seeks an Administrative Assistant to support scheduling of patient office visits for physicians. Strong organizational and communication skills are essential to ensure smooth operations and patient satisfaction.

Responsibilities include coordinating paperwork, triaging phone calls, processing authorizations, maintaining EMR records, and assisting with pre/postoperative scheduling across sites.

Qualifications

• High school diploma or equivalent.
• Administrative experience in a medical office preferred.
• Excellent telephone manner and communication with patients and staff.
• Strong computer skills including email, scanning and word processing.
• Familiarity with EMR and Practice Management Systems.

Responsibilities

• Schedule patient visits and manage the physician calendar.
• Triage patient calls and communicate appointment details.
• Process workers' compensation medical affidavits and referrals.
• Maintain accurate patient registrations and records in EMR.
• Assist with surgical scheduling and pre/postoperative questions.
• Provide coverage and support within the division as needed.

Skills

Organizational skills

Communication

Phone etiquette

Customer service

Education

High school diploma

Tools

MS Office

EMR systems

Job description

University Orthopedics in East Providence, RI seeks an Administrative Assistant to support scheduling of patient office visits for physicians. Strong organizational and communication skills are essential to ensure smooth operations and patient satisfaction.

Responsibilities include coordinating paperwork, triaging phone calls, processing authorizations, maintaining EMR records, and assisting with pre/postoperative scheduling across sites.