Medical Office Scheduler & Front Desk Coordinator

The Christ Hospital Health Network; Lookout Heights (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking a medical office scheduler/receptionist to manage daily patient and physician scheduling using the Practice Management system for labs, test orders, and visits. You will confirm appointments, scan orders into the EMR, and handle confidential information with discretion.

You will greet patients, perform check-in/out, verify insurance coverage, collect co-pays, and balance receipts while maintaining a courteous, patient-focused environment.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of customer service experience required; medical office scheduling preferred.

Responsibilities

• Answer phones and route to staff; manage messages and documents.
• Check-in/out patients and collect payments as applicable.
• Verify insurance and complete registration paperwork.
• Maintain EMR tasks, appointment calendars and scheduling.
• Order office supplies and keep reception area clean.
• Perform other clerical duties as assigned.

Skills

Customer service

Scheduling

HIPAA compliance

Multi-tasking

Communication

Education

High School diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital Health Network is seeking a medical office scheduler/receptionist to manage daily patient and physician scheduling using the Practice Management system for labs, test orders, and visits. You will confirm appointments, scan orders into the EMR, and handle confidential information with discretion.

You will greet patients, perform check-in/out, verify insurance coverage, collect co-pays, and balance receipts while maintaining a courteous, patient-focused environment.