Oncology Scheduler I — Patient & Provider Coordination

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking an experienced medical office administrator to manage daily patient and physician scheduling, verify insurance, and support front desk operations.

In this role you will greet patients, perform check-in/check-out, route calls, and maintain accurate records in the EMR and Practice Management System. Strong communication and confidentiality are essential.

Qualifications

• High School Diploma or equivalent required.
• One to three years' experience in Customer Service.
• Medical office and scheduling experience preferred.
• Ability to pass skills assessment tests.

Responsibilities

• Manage daily patient and physician scheduling using Practice Management system.
• Answer phones, route to staff, and manage messages.
• Greet patients; perform check-in/check-out and insurance verification.
• Maintain EMR data entry and scheduling records.
• Handle payments, co-pays, and deposits.
• Maintain front desk cleanliness and office supplies.
• Support pre-certifications and referrals.
• Protect patient confidentiality and HIPAA compliance.

Skills

Customer service

Scheduling

Multi-tasking

Confidentiality

HIPAA compliance

Communication skills

Telephone etiquette

Education

High School Diploma or equivalent

Tools

EMR system

Practice Management System

Microsoft Outlook

Microsoft Word

Microsoft Excel

Phone system

Job description

The Christ Hospital Health Network is seeking an experienced medical office administrator to manage daily patient and physician scheduling, verify insurance, and support front desk operations.

In this role you will greet patients, perform check-in/check-out, route calls, and maintain accurate records in the EMR and Practice Management System. Strong communication and confidentiality are essential.