Medical Office Rep - General Surgery

BayCare Health System; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Tuition Reimbursement

401k Match

Annual Bonus

Job summary

BayCare Health System is seeking a Medical Office Rep in Clearwater, FL. This full-time role supports the physician's office health care team, greeting patients, obtaining information, and scheduling appointments in a general surgery setting.

The position requires a High School diploma (or equivalent) and at least 6 months of healthcare or customer service experience, with highly preferred medical front desk experience. Standard Mon–Fri 8:00 AM–5:00 PM; benefits included.

Qualifications

• Requires HS diploma or equivalent.
• Minimum 6 months of healthcare experience or 6 months in customer service.
• Medical front desk experience is highly preferred.

Responsibilities

• Greets and checks in patients
• Obtains patient information and schedules appointments
• Assists with patient inquiries and may arrange for other procedures
• Handles laboratory and referral doctor interactions
• Collects and posts payments and assists with billing questions
• Ensures completeness of encounter forms prior to checkout
• Sorts and distributes mail and copies medical records

Skills

Customer service

Communication

Phone etiquette

Education

High School diploma or equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: Clearwater, FL - General Surgery

• Status: Full Time (non-exempt)

• Shift: Mon - Fri 8:00 AM - 5:00 PM (May Vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)

• Paid time off

• Tuition reimbursement

• 401k match and additional yearly contribution

• Yearly performance appraisals and team award bonus

• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep is responsible for:

• Supports the physician's office health care team

• Greets and signs in patients

• Obtains patient information

• Schedules patient appointments

• Assists with patient inquiries

• May arrange for other procedures

• Laboratory and consultations with referral doctors

• Collects and posts payments

• Assists patients with billing questions

• Ensures completeness of encounter form prior to patient checkout

• Sorts and distributes mail

• Copies medical records

Required Education:

• High School or Equivalent

Required Experience:

• Required 6 months of healthcare

• Or 6 months of Customer Service

• Highly preferred medical front desk experience

Equal Opportunity Employer Veterans/Disabled

Position Medical Office Rep - General Surgery

Location Clearwater | Physician Practice - Med Office | Full Time

Req ID 172079