Medical Office Receptionist: Welcoming Patients, Scheduling

The University of Alabama; Tuscaloosa (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

The University of Alabama in Tuscaloosa is seeking a Medical Receptionist I for the UMC OBGYN Associates. The role greets patients, screens calls, schedules appointments, and handles payments to maintain efficient patient flow at the clinic.

Primary duties include check-in/check-out, updating intake information, and ensuring accurate insurance data in the electronic medical record. A high school diploma or GED is required, with a focus on confidentiality and courteous service.

Qualifications

• Efficient and accurate computer and data entry skills.
• Ability to perform cashier functions - accepting payments, making change, and balancing end of day processes.
• Excellent communication, public relations, customer service, and telephone etiquette.
• Ability to multi-task and handle incoming calls and patients simultaneously.
• Maintain confidentiality per HIPAA and demonstrate professionalism.

Responsibilities

• Receives, screens, handles, and distributes incoming calls.
• Schedules and greet patients.
• Collects payments and copays; manages checkout.
• Ensures smooth patient flow and accurate updating of intake/demographic information.
• Posts and reconciles daily patient payments and ensures insurance data in the EMR.

Skills

Data entry

Cashier duties

Communication skills

HIPAA compliance

Multi-tasking

Education

High school diploma or GED

Job description

The University of Alabama in Tuscaloosa is seeking a Medical Receptionist I for the UMC OBGYN Associates. The role greets patients, screens calls, schedules appointments, and handles payments to maintain efficient patient flow at the clinic.

Primary duties include check-in/check-out, updating intake information, and ensuring accurate insurance data in the electronic medical record. A high school diploma or GED is required, with a focus on confidentiality and courteous service.