Medical Front Desk & Patient Services Specialist

The University of Alabama; Tuscaloosa (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

The University of Alabama’s UMC Neurology clinic in Northport, AL seeks a Medical Receptionist I to greet patients, answer calls, collect payments, and schedule appointments. You will support front-desk operations, screen demographics, and help maintain a welcoming, efficient clinic environment.

Requires a high school diploma or GED; strong computer skills, cash handling, and HIPAA awareness are essential for daily patient interactions and record accuracy.

Qualifications

• High school diploma or GED is required.
• Efficient and accurate computer and data entry skills.
• Ability to handle cashier functions and payments accurately.
• Excellent communication, customer service, and telephone etiquette.
• Ability to multitask and manage patient flow with discretion under HIPAA.

Responsibilities

• Receive and screen incoming calls and greet patients.
• Schedule appointments and assist with referrals.
• Collect payments and copays and post daily payments.
• Manage checkout and reconcile daily transactions.
• Update intake and demographic information in the electronic record.
• Ensure patient flow is efficient and courteous in Neurology clinic.

Skills

Data entry

Cash handling

Communication skills

Multitasking

HIPAA compliance

Reliability

Education

High school diploma or GED

Job description

The University of Alabama’s UMC Neurology clinic in Northport, AL seeks a Medical Receptionist I to greet patients, answer calls, collect payments, and schedule appointments. You will support front-desk operations, screen demographics, and help maintain a welcoming, efficient clinic environment.

Requires a high school diploma or GED; strong computer skills, cash handling, and HIPAA awareness are essential for daily patient interactions and record accuracy.