Medical Office Receptionist - Medical Center

Urology San Antonio; San Antonio (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Urology San Antonio is seeking an experienced Medical Front Desk Assistant to join our fast-paced practice. The role involves front desk check-in/check-out, patient greeting, and accurate data entry using EMR systems.

You will collect demographics, verify insurance, and collect co-pays while delivering courteous, patient-centered service. As the first point of contact, you’ll maintain professionalism, handle multiple calls, and document patient requests with keen attention to detail, empathy,

Formación

• High school diploma or GED required.
• Experience in medical office or healthcare setting preferred.
• EMR experience preferred.
• Experience with insurance verification for patient eligibility.

Responsabilidades

• Answers and directs phone calls
• Collect and verify patient demographics, insurance, and other relevant information.
• Collects co-pays and any balances on patient accounts
• Ensure professionalism while maintaining excellent patient service
• Accurately document all patient requests and information
• Keen attention to details
• Adept at creative problem-solving
• Ability to empathize with patients in need of care

Conocimientos

Customer service

Phone etiquette

Data entry

Attention to detail

Empathy

Educación

High school diploma or GED

Herramientas

EMR software

Descripción del empleo

Medical Office Receptionist - Medical Center

Urology San Antonio is a group of over 200 individuals dedicated to improving urological health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.

Job Summary

FAST-PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check-In/Check-Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.

Responsibilities

• Answers and directs phone calls
• Collect and verify patient demographics, insurance, and other relevant information.
• Collects co-pays and any balances on patient accounts
• Ensure professionalism while maintaining excellent patient service
• Accurately document all patient requests and information
• Keen attention to details
• Adept at creative problem-solving
• Ability to empathize with patients in need of care

Requirements

QUALIFICATIONS

Required

High school diploma or GED

• Previous experience in a medical office or healthcare setting
• Electronic Medical Records (EMR) experience
• Experience with insurance verification for patient eligibility