Medical Office Receptionist and Billing Specialist

Apparo Academy; Conifer Place (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Competitive salary

Job summary

Apparo Academy is seeking a Medical Office Receptionist to be the friendly first contact for patients and visitors in our clinical and school setting. You will ensure smooth front desk operations while delivering outstanding service and handling multi-tasking tasks daily.

The role requires previous medical office experience, strong insurance knowledge, and excellent communication within a fast-paced environment. Join our team to contribute to patient care and organizational efficiency.

Qualifications

• Previous experience in a medical office and medical insurance knowledge required.
• Strong interpersonal and teamwork skills with excellent communication.
• Able to maintain confidentiality and HIPAA compliance.
• Detail-oriented with organization and multitasking abilities.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, check-in patients, and collect payments.
• Maintain cleanliness and organization of the reception area.
• Assist patients with forms and paperwork; explain services and policies.
• Communicate with patients, physicians, and staff clearly and promptly.
• Handle inquiries and provide accurate information about services.
• Manage electronic medical records and ensure patient confidentiality.
• Support with filing, faxing, and data entry as needed.

Skills

Customer service

Front desk

HIPAA compliance

Multitasking

Medical insurance knowledge

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) software

Microsoft Office

Job description

Company Description

Apparo Academy is a reputable therapy practice and school dedicated to providing high-quality therapy and educational services to our community. We pride ourselves on our commitment to patient care and excellence. We are currently seeking a skilled and personable Medical Office Receptionist to join our team and contribute to our mission of delivering exceptional experiences.

Job Description

As a Medical Office Receptionist, you will be the first point of contact for our patients and visitors. Your primary responsibility will be to ensure the smooth and efficient operation of the front desk while providing outstanding customer service. You will play a crucial role in creating a positive and welcoming environment for all patients and visitors. You will be required to use multi-tasking skills on a daily basis as you welcome parents and have them sign in for therapy services.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, patient check-in and collect payments on accounts.
• Maintain cleanliness and organization of the reception area.
• Assist patients with completing necessary forms and paperwork.
• Communicate effectively with patients, physicians, and other staff members.
• Handle patient inquiries and provide accurate information regarding services, policies, and procedures.
• Manage electronic medical records and ensure confidentiality of patient information.
• Assist with administrative tasks as needed, including filing, faxing, and data entry.

Qualifications

• Christian adult who is living for the Lord and growing in their relationship with Jesus.
• Previous experience in a medical office setting and medical insurance knowledge is required.
• Excellent interpersonal and communication skills with a team.
• Strong organizational, independent, and multitasking abilities.
• Proficiency in basic computer skills and familiarity with electronic medical records systems.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Positive attitude and ability to work effectively in a fast-paced environment.
• Detail-oriented with a focus on accuracy and efficiency.
• Flexibility to adapt to changing priorities and responsibilities.
• High school diploma or equivalent.

No visible tattoos or excessive piercings.

Benefits

• Competitive salary
• Health insurance
• Retirement savings plan
• Paid time off