Receptionist

Advocare LLC; Newark (NJ); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Vision

Flexible Spending Accounts

MetLife Auto/Vehicle & Home Insurance–

Job summary

Advocare, LLC in Newark, NJ is seeking a friendly Medical Receptionist to greet patients, manage front-desk communications, and support scheduling and administrative tasks.

You will provide professional customer service in a busy clinical setting, maintain confidentiality, and coordinate with staff to ensure smooth patient flow. Part-time role with benefits including vision and flexible spending accounts.

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Detail-oriented with strong follow-up and multitasking capabilities.
• Proficient in Microsoft Office.
• Familiarity with electronic medical records (EMR) is a plus.

Responsibilities

• Greet patients and visitors and notify the appropriate team member of their arrival.
• Answer incoming calls on a multi-line system and schedule patient appointments.
• Collect and post co-pays and manage outstanding balances.
• Check patients out and complete check-out procedures.
• Prepare charts and print daily appointment schedules.
• Transcribe visit details into medical reports and maintain EMR entries.
• Transfer calls and take accurate messages per office procedures.
• Notify providers of cancellations or scheduling changes.
• Type correspondence and office memos as directed.
• Ensure front-desk communications are organized and professional.

Skills

Customer service

Professionalism

Diplomacy

Interpersonal skills

Multitasking

MS Office

Adaptability

Education

High School Diploma or equivalent

Front desk or medical office experience preferred

EMR familiarity a plus

Tools

EMR software

Appointment scheduling software

Job description

Description

We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify providers of cancellations or scheduling issues
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Medical Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent required
• Previous front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts