Patient Access & Medical Office Specialist

OhioHealth; Dublin (OH); On-site; USD 37,000 - 48,000; Full time

Job summary

OhioHealth in Dublin, OH is seeking an Office Specialist to provide receptionist and clerical support, ensuring patient flow, comfort, and satisfaction. Responsibilities include scheduling in EMR, insurance verification, and data entry with accuracy.

The role requires strong communication, customer service, and computer skills; duties also cover greeting patients, assisting staff, answering a multi-line phone, processing registrations and verifications, and supporting billing-related tasks.

Qualifications

• High School or GED (Required).
• 1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience

Responsibilities

• Greets patients at arrival for appointments, initiates appropriate paperwork and completes patient registration, insurance verification, and collection of co-pays.
• Answers multi-line phone system, screens calls, and directs to appropriate staff; maintains coverage.
• Updates patient charts and handles scanning/docutrack in EMR; assists in keeping files organized.

Skills

Customer service

Phone system

Data entry

EMR systems

Computer skills

Education

High School Diploma or GED

Tools

EMR software

Job description

OhioHealth in Dublin, OH is seeking an Office Specialist to provide receptionist and clerical support, ensuring patient flow, comfort, and satisfaction. Responsibilities include scheduling in EMR, insurance verification, and data entry with accuracy.

The role requires strong communication, customer service, and computer skills; duties also cover greeting patients, assisting staff, answering a multi-line phone, processing registrations and verifications, and supporting billing-related tasks.