Medical Office Concierge & EMR Specialist

OhioHealth; United States; On-site; USD 18,000 - 25,000; Full time

Job summary

OhioHealth is seeking an Office Specialist to support patient flow and satisfaction in a busy healthcare setting. You will greet patients, handle registrations, verify insurance, schedule appointments in the EMR, and assist staff with clerical tasks.

The role requires 1–2 years of health-care secretarial experience or equivalent, good computer skills, and strong communication. Day shift with 40 hours weekly; patient-centered environment and ongoing training are provided.

Qualifications

• High School or GED required.
• 1-2 years previous secretarial experience in health care or medical office, or equivalent.
• Strong computer skills and familiarity with EMR and office software.
• Excellent communication and organizational abilities.

Responsibilities

• Greet patients at arrival, complete registration and verify insurance.
• Process insurance paperwork and obtain pre-authorization as needed.
• Update patient charts and obtain signatures on documents.
• Answer a multi-line phone system and route calls appropriately.
• Provide general office and clerical support as needed by supervisor or manager.
• Work with EMR to attach dictations and update claims information.
• Keep patient charts organized, scanned, and filed.
• Attend staff meetings and ongoing training sessions.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Insurance verification

Education

High school diploma or GED

Tools

EMR system

Job description

OhioHealth is seeking an Office Specialist to support patient flow and satisfaction in a busy healthcare setting. You will greet patients, handle registrations, verify insurance, schedule appointments in the EMR, and assist staff with clerical tasks.

The role requires 1–2 years of health-care secretarial experience or equivalent, good computer skills, and strong communication. Day shift with 40 hours weekly; patient-centered environment and ongoing training are provided.