Medical Office Receptionist

Premise Health; Columbus (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Office Receptionist for their Health and Wellness Center. This full-time role involves managing patient interactions, organizing records, and ensuring smooth operations at the front desk. Ideal candidates will have strong customer service skills, experience in a medical setting, and a commitment to maintaining professionalism. With a focus on work-life balance, the company offers competitive pay and comprehensive benefits, making it an attractive opportunity for those looking to advance their careers in healthcare.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Paid Vacations

Wellness Programs

Qualifications

• 3+ years of experience in a front desk or customer service role.
• High school diploma or GED required, with preference for additional certification.

Responsibilities

• Organize patient chart filing system and schedule appointments.
• Answer calls and provide excellent customer service to patients.

Skills

Customer Service

Organizational Skills

Communication Skills

Problem Solving

Data Entry

Education

High School Diploma or GED

Certificate in Front Office Support

Job description

Join to apply for the Medical Office Receptionist role at Premise Health.

Premise Health is seeking a full-time Medical Office Receptionist to work in our Health and Wellness Center located in Columbus, IN.

Schedule

• Monday - Friday 10 am - 7 pm
• Saturday rotation 8:00 am - 12:00 pm approximately every 4 weeks
• Required to stand for the full shift

Essential Functions

• Organize and maintain patient chart filing system, generate chart numbers, file, and pull charts.
• Answer calls, respond to inquiries, direct callers, or initiate triage slips for medical response.
• Schedule appointments and input data into the computerized scheduler.
• Conduct reminder calls to patients.
• Greet and direct patients, visitors, and salespeople.
• Register patients, verify and update records, and make necessary changes in the system.
• Coordinate referrals through insurance and other physician offices or specialists.
• Prepare billing in the computerized system for processing.
• Collect payments and reconcile daily cash reports.
• Seek ways to improve quality and demonstrate accuracy and thoroughness.
• Identify and solve problems efficiently, developing alternative solutions.
• Maintain professionalism, demonstrate excellent interpersonal and listening skills, and treat others respectfully.
• Follow through on commitments and provide excellent customer service, managing difficult situations appropriately.
• Perform and maintain annual competencies and perform other duties as assigned.

Job Requirements

• High school diploma or GED required.
• One-year certificate from college or technical school in front office support for medical settings preferred.
• Minimum of 3 years experience in a front desk or customer service role required.

Premise Health values work-life balance and offers competitive pay, comprehensive benefits including medical, dental, vision, life insurance, 401(k), paid holidays and vacations, wellness programs, and more. We are an equal opportunity employer committed to inclusion and diversity.