Medical Office Receptionist - Waynesville Family Practice - FT - Days

Lifepoint Health®; Clyde (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A forward-thinking company is seeking a Medical Office Receptionist to join their dynamic team. In this engaging role, you will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere while managing essential office tasks. Your responsibilities will include coordinating workflow, handling patient check-ins and check-outs, and scheduling important medical appointments. This position offers an excellent opportunity for those looking to start their career in the healthcare sector, with a focus on maintaining a smooth office environment and providing exceptional service. If you thrive in a busy setting and are passionate about helping others, this role is perfect for you.

Qualifications

• Preferred medical front office experience.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet visitors and communicate with patients and providers.
• Coordinate workflow and maintain records of office activities.
• Schedule referrals and surgeries, including pre/post-op appointments.

Skills

Critical thinking

Decisive judgment

Ability to work independently

Handle stressful environments

Education

High School Diploma or equivalent

Job description

Medical Office Receptionist - Waynesville Family Practice - FT - Days

Join us to apply for the Medical Office Receptionist - Waynesville Family Practice - FT - Days role at Lifepoint Health.

Job Overview

The Medical Office Receptionist greets visitors, communicates with patients and providers, and coordinates office workflow. Responsibilities include managing check-in/check-out processes, updating patient records, collecting payments, scheduling referrals and surgeries, and handling inquiries. The role requires maintaining a neat office environment and ensuring timely completion of front office tasks.

Key Responsibilities

1. Greet visitors and communicate with patients and providers.
2. Coordinate workflow and maintain records of office activities.
3. Complete check-in/check-out processes and update patient information.
4. Collect copays and outstanding balances.
5. Schedule referrals, surgeries, and radiologic procedures, including pre/post-op appointments.
6. Handle phone calls, messages, and information requests.
7. Monitor office supplies and maintain a tidy workspace.
8. Verify insurance coverage and obtain prior authorizations as needed.
9. Perform other delegated tasks within scope of position.

Qualifications

Minimum Education: High School Diploma or equivalent (preferred).

Minimum Work Experience: Medical front office experience (preferred).

Knowledge: Medical terminology (preferred).

Skills: Critical thinking, decisive judgment, ability to work independently, and handle stressful environments.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Healthcare Provider

Industries: Hospitals and Healthcare

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