Medical Office Receptionist

Peppes Pizza; Rochester (Beaver County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dedicated team as a Medical Office Receptionist at a leading healthcare provider in Rochester. You will play a crucial role in supporting patient care and administrative tasks while ensuring a welcoming environment for veterans. With a competitive salary and excellent benefits, this is an opportunity to make a difference in the lives of those who served our country. Ideal candidates will have strong customer service skills and experience in a clinical setting.

Benefits

Competitive Salary

Excellent Benefits

Generous Time Off

Qualifications

• Minimum 1-year experience in a clinical or call center environment.
• Current BLS certification valid for two years.

Responsibilities

• Assist with administrative support related to patient care.
• Schedule clinic appointments and check patients in and out.
• Provide excellent customer service to veterans and visitors.

Skills

Customer Service

Organizational Skills

Computer Skills

English

Education

High School Diploma/GED

Tools

EMR

Job description

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Description

Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in Rochester. We offer a competitive salary, excellent benefits, generous time off, and a weekday schedule in exchange for your dedication and experience.

Our mission is to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs across the U.S. as a contractor for the U.S. Department of Veterans Affairs, delivering a full range of medical services tailored to local VA medical centers, including primary care, diagnostics, laboratory, telehealth, behavioral health, and more.

Core Responsibilities

• Assist with administrative support related to patient care.
• Input all patients’ information into VISTA/CPRS.
• Verify clinical reminders are completed prior to check-out.
• Check patients in and out of the clinic.
• Schedule clinic appointments.
• Answer phones and relay messages promptly.
• Fulfill compliance requirements for OIG, JC, EOC, lab, and other oversight.
• Ensure data input accuracy to achieve excellent clinical outcomes within VA guidelines.
• Provide excellent customer service to veterans, colleagues, and visitors.
• Participate in outreach events to support enrollment initiatives.
• Support patient enrollment, retention, follow-up, and nurse visits.
• Support and embrace new clinical or operational initiatives.

Requirements

• High School Diploma/GED or equivalent.
• Strong computer skills; EMR experience preferred.
• High-quality customer service and organizational skills.
• Minimum 1-year experience in a clinical or call center environment (preferred).
• Credentialed and in good standing with the Veterans Health Administration (VA).
• Current BLS certification (renew as required), valid for two years, and ACLS as specified.
• Proficiency in written and spoken English.
• Energetic and optimistic demeanor.
• This is a safety-sensitive position.

Qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.