Medical Office Receptionist

Horizon Health and Wellness; Apache Junction (AZ); On-site; Full time

Job summary

An established healthcare provider is seeking a Medical Office Receptionist to join their dedicated team. This role is crucial for ensuring smooth front desk operations and providing exceptional service to patients. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. With a commitment to kindness and quality care, this position offers a unique opportunity to make a positive impact in the lives of patients and their families. Join a team that values professional development and offers competitive benefits in a supportive environment.

Benefits

Medical, Dental, Vision Insurance

401k Investment Plan with Company Match

Generous Paid Time Off

Paid Holidays

Tuition Reimbursement

Professional Development Opportunities

Qualifications

• High School diploma or GED required.
• 2 years of experience preferred.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule and confirm patient appointments.
• Handle patient inquiries and process payments.

Skills

Customer Service

Organizational Skills

Empathy

Bilingual (English/Spanish)

Computer Literacy

Education

High School Diploma or GED

2 years of experience in a similar role

Tools

Electronic Medical Records (EMR)

Job description

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Description

Located near U.S. 60 in the east valley, Horizon has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to

Description

Located near U.S. 60 in the east valley, Horizon has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We Offer

• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Professional development and career advancement opportunities
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.
  
  

Qualifications

We are looking for an outgoing, friendly and organized individual to join our team!

Hours: Monday through Thursday, 8:00 am - 7:00 pm

Summary of Responsibilities: The Medical Receptionist is responsible for managing the front desk of a healthcare facility, ensuring smooth operations and providing excellent patient service. This role involves greeting patients, scheduling appointments, handling patient inquiries, and performing various administrative tasks.

Key Responsibilities

• Greet patients professionally both in person and on the phone.
• Answer and direct phone calls to appropriate staff members.
• Schedule and confirm patient appointments.
• Verify patient information, including insurance details.
• Assist patients with completing necessary forms and documentation.
• Process patient payments.
• Coordinate with medical staff to optimize patient flow and satisfaction.
• Handle sensitive information with confidentiality and professionalism.
  
  

Requirements:

• High School diploma or GED
• Education and/or experience equivalent to 2 years preferred.
• Possess pleasant and friendly demeanor
• Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
• Must be 21 years of age or older.
• Possess knowledge of general filing system.
• Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.
• Ability to attend to multiple tasks accurately and with minimal oversight
• Working knowledge/familiarity with electronic medical record preferred but not required
• Must obtain a Fingerprint clearance card and be able to pass a background check.
• Possess valid driver's license, reliable transportation and phone
  
  

Qualifications Preferred

• Bilingual English/Spanish

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

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