Behavioral Health Receptionist/Front office

Entune Behavioral Health; Gilbert (AZ); On-site; Full time

Job summary

Entune Behavioral Health is seeking a Behavioral Health Receptionist/Front Office to provide excellent customer service in a fast-paced environment. Responsibilities include greeting patients, scheduling appointments, and maintaining accurate records. This is an entry-level, full-time position in the mental health care industry.

Qualifications

• Experience in customer service, preferably in healthcare.
• Current CPR, AED, First Aid Certification required.

Responsibilities

• Greet patients and visitors warmly.
• Schedule and confirm appointments.
• Maintain patient records confidentially.

Skills

Customer Service

Communication

Organizational Abilities

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Electronic Health Records

Job description

Behavioral Health Receptionist/Front Office

Join to apply for the Behavioral Health Receptionist/Front Office role at Entune Behavioral Health.

Job Overview

Entune Behavioral Health is an outpatient behavioral health group in Arizona offering individual, couples, and family therapy, along with other services.

Responsibilities

• Greet patients and visitors warmly
• Answer calls and direct to appropriate staff
• Schedule and confirm appointments
• Verify insurance coverage and eligibility
• Collect co-pays and fees, maintaining accurate records
• Maintain patient records confidentially (HIPAA)
• Assist patients with inquiries and information
• Prepare and process medical forms
• Collaborate with medical staff for smooth operations
• Manage mail, faxes, and deliveries
• Keep front desk area organized and clean

Minimum Requirements

• High school diploma or equivalent
• Experience in customer service, preferably in healthcare
• Excellent communication skills
• Strong organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office
• Experience with Electronic Health Records, preferably Advanced MD
• Knowledge of medical terminology (preferred)
• Ability to maintain confidentiality
• Willingness to learn new systems
• Professional appearance
• Current CPR, AED, First Aid Certification
• Current DPS Level One Fingerprint Clearance Card

Note: This description provides a general overview and is not exhaustive.

Additional Information

• Salary: $17.50/hour
• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Mental Health Care