Medical Office & Patient Support Specialist

NorthShore University HealthSystem; Vernon Hills (IL); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Free Parking

Tuition Reimbursement

Health Savings Account Options

Retirement with company match

Paid Time Off

Job summary

Endeavor Health is seeking a Medical Assistant/Patient Support Assistant for our Vernon Hills, IL location. This full-time role (40 hours/week) supports the physician practice with front-office duties, patient registration, scheduling, and basic clinical tasks including vitals and phlebotomy as needed.

Responsibilities include answering phones, collecting co-pays, verifying insurances, and greeting patients. CPR certification is required; MA certification is preferred but not required.

Qualifications

• High school diploma or equivalent is required.
• Graduate of an accredited medical assisting program is preferred but not required.
• CPR certification through the American Heart Association is required.
• MA certification (AMT, AAMA, ARMA, CCMA, CMA, MAC, AMCA) is preferred but not required.

Responsibilities

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

Skills

Customer service

Phone etiquette

Scheduling

Administrative support

Education

High school diploma or equivalent

Medical assisting program (preferred)

Job description

Endeavor Health is seeking a Medical Assistant/Patient Support Assistant for our Vernon Hills, IL location. This full-time role (40 hours/week) supports the physician practice with front-office duties, patient registration, scheduling, and basic clinical tasks including vitals and phlebotomy as needed.

Responsibilities include answering phones, collecting co-pays, verifying insurances, and greeting patients. CPR certification is required; MA certification is preferred but not required.