Medical Office Patient Coordinator

R Jason Kent Physical Therapy; Macon (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

R Jason Kent Physical Therapy in Warner Robins, GA is seeking a friendly Medical Office Receptionist to welcome patients and support daily operations. You will greet patients, manage check-ins, schedule appointments, and coordinate with insurance providers to ensure smooth visits.

The ideal candidate is organized, patient-focused, and comfortable using EHR and scheduling software in a fast-paced clinical setting. Join a collaborative team dedicated to high-quality rehabilitation care.

Qualifications

• Prior experience in a medical office front desk preferred.

Responsibilities

• Greet and check in patients warmly.
• Schedule and confirm patient appointments.
• Answer calls, emails, and patient inquiries.
• Verify insurance and collect co-pays.
• Maintain patient records and documentation.
• Coordinate referrals and communicate with insurers.
• Manage front desk operations for smooth daily flow.

Skills

Customer service

Medical terminology

EHR proficiency

Scheduling software

Phone communication

Interpersonal skills

Multitasking

Team player

Education

High school diploma

Tools

EHR software

Scheduling software

Billing systems

Insurance verification tools

Job description

Benefits:

• Health insurance
• Paid time off

About the Role:

R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule and confirm patient appointments using medical scheduling software
• Answer and direct incoming phone calls, emails, and patient inquiries
• Verify insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and medical documentation
• Coordinate referrals and communicate with insurance providers as needed
• Manage front desk operations to ensure smooth daily patient flow

Requirements:

• Prior experience in a medical office or healthcare front desk setting preferred
• Familiarity with medical terminology, insurance verification, and billing processes
• Proficiency with electronic health records (EHR) and scheduling software
• Strong communication and interpersonal skills with a patient-centered approach
• Highly organized with the ability to multitask in a fast-paced environment
• High school diploma or equivalent required
• Professional, dependable, on-time and a true team player

About Us:

R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.