Medical Office Patient Care Scheduler

OrthoLA; Thibodaux (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(K) with company match

PTO

Job summary

OrthoLA in Thibodaux, LA seeks an energetic, patient-focused Scheduler to manage appointments, referrals, and data entry in the EMR. You will be the first point of contact for patients, handling calls with courtesy while maintaining accuracy and confidentiality.

Requirements include a high school diploma, 2+ years in a medical office, and 1+ year scheduling experience, plus HIPAA knowledge and strong organizational skills.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience working in a medical office.
• At least 1 year of scheduling experience in a medical office.

Responsibilities

• Schedule appointments in electronic management software.
• Schedule patient referrals in a timely manner.
• Enter patient information into Electronic Medical Record.
• Answer multiline phone system in a courteous manner.
• Verify patient insurance benefits.
• Maintain referral source appointments with feedback communication.

Skills

Customer service

Communication

HIPAA knowledge

Organizational skills

Medical terminology

Phone etiquette

Typing

Education

High school diploma or equivalent

2+ years medical office experience

1 year scheduling experience

Tools

EMR software

Job description

OrthoLA in Thibodaux, LA seeks an energetic, patient-focused Scheduler to manage appointments, referrals, and data entry in the EMR. You will be the first point of contact for patients, handling calls with courtesy while maintaining accuracy and confidentiality.

Requirements include a high school diploma, 2+ years in a medical office, and 1+ year scheduling experience, plus HIPAA knowledge and strong organizational skills.