Healthcare Practice Administrator: Operations Leader

AdventHealth; Orlando (FL); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance Paid Time Off

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando seeks an experienced Operations Manager to lead day-to-day operations across assigned practices, ensuring efficiency and high-quality patient experience, while supporting physicians and staff.

You will monitor metrics, coach office leaders, oversee recruitment and training, manage budgets and financial performance, and lead cross-department projects, including IT and facilities, in a faith-based health system.

Qualifications

• Excellent interpersonal, oral, and written communication skills.
• Knowledge of medical technology and terminology.
• Experience in finance and accounting with oversight of a departmental budget.
• Data analysis and critical thinking.
• Exceptional organizational skills for multitasking and deadlines.
• Ability to develop positive working relationships across teams.
• Highly professional with strong customer service skills.
• Proficient in word processing, spreadsheets, databases, and accounting software.

Responsibilities

• Manages day-to-day operations and processes in assigned practices to ensure efficiency and effectiveness.
• Directly supports physicians by addressing needs, issues, and challenges in a timely manner.
• Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement.
• Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement.
• Supervises recruitment, selection, training, evaluation, discipline, and termination of staff.
• Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth.
• Communicates expectations and company strategy, process, and policy changes to all providers and staff.
• Assists with budget planning, reporting, and communication of new financial plans to providers and leaders.
• Supervises financial performance of practices and makes necessary adjustments.
• Manages projects such as construction, IT, and materials management, and oversees the physical plant.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication

Medical terminology

Budget oversight

Data analysis

Organizational skills

Customer service

Team collaboration

Problem solving

Education

Master's degree

Tools

Office software

Job description

AdventHealth in Orlando seeks an experienced Operations Manager to lead day-to-day operations across assigned practices, ensuring efficiency and high-quality patient experience, while supporting physicians and staff.

You will monitor metrics, coach office leaders, oversee recruitment and training, manage budgets and financial performance, and lead cross-department projects, including IT and facilities, in a faith-based health system.