Medical Office Operations Supervisor

University of Rochester; City of Rochester (NY); Presencial; USD 36 000 - 49 000; Tempo integral

Resumo da oferta

University of Rochester is seeking a Hospital Operations/Office Administrator to oversee daily patient services in an outpatient setting at the Clinton Ave S location in Rochester, NY. The role includes pre-registering patients, scheduling, referrals coordination, and leading a team to ensure efficient operations.

Responsibilities cover staffing, training, and regulatory compliance, with a focus on improving office workflows and patient experience.

Qualificações

• Bachelor's degree and 2 years of relevant experience required.
• Or equivalent combination of education and experience.

Responsabilidades

• Provides customer-focused service to support the care of patients, families and visitors in an outpatient setting.
• Pre-registers patients, schedules appointments, coordinates referrals and disposition procedures.
• Coordinates and supervises the daily activities of a support, production or operations team.
• Sets priorities for the team to ensure task completion.
• Oversees patient communication and scheduling reminders, maintains clinical schedules for surgeons and providers.
• Assists with hiring and development of staff and ensures regulatory compliance.

Formação académica

Bachelor's degree

2 years relevant experience

Descrição da oferta de emprego

University of Rochester is seeking a Hospital Operations/Office Administrator to oversee daily patient services in an outpatient setting at the Clinton Ave S location in Rochester, NY. The role includes pre-registering patients, scheduling, referrals coordination, and leading a team to ensure efficient operations.

Responsibilities cover staffing, training, and regulatory compliance, with a focus on improving office workflows and patient experience.