Medical Office Operations Lead

University of Rochester; United States; On-site; USD 36,000 - 49,000; Full time

Job summary

The University of Rochester in Rochester, NY, invites applications for a Medical Office Supervisor within the Neurosurgery Department. This full-time role leads daily office operations, coordinates patient flow, referrals, and scheduling to deliver efficient, patient-centered care.

Minimum qualifications include a Bachelor's degree and 2 years of relevant experience; the position offers a competitive hourly pay range and a commitment to inclusive excellence.

Qualifications

• Bachelor's degree and 2 years of relevant experience required or equivalent combination of education and experience.
• Experience supervising and coordinating multiple office operations in a medical setting is preferred.

Responsibilities

• Provides customer-focused service to support patient care in an outpatient setting.
• Pre-registers patients, schedules appointments, coordinates referrals and dispositions.
• Oversees daily operations for one or more medical offices and guides staff.
• Ensures workflow efficiency, prepares reports, and supports training and development.

Skills

Team leadership

Operations management

Customer service

Education

Bachelor's degree

Job description

The University of Rochester in Rochester, NY, invites applications for a Medical Office Supervisor within the Neurosurgery Department. This full-time role leads daily office operations, coordinates patient flow, referrals, and scheduling to deliver efficient, patient-centered care.

Minimum qualifications include a Bachelor's degree and 2 years of relevant experience; the position offers a competitive hourly pay range and a commitment to inclusive excellence.