Ambulatory Practice Manager II – Patient Experience

University of Rochester; Cary (NC); On-site; USD 58,000 - 78,000; Full time

Job summary

The University of Rochester is seeking an experienced administrative professional to manage ambulatory practice operations across multiple exam rooms, ensuring efficient patient flow and high quality service. This role collaborates with clinical leadership and directs non-clinical staff to meet financial and operational goals.

Responsibilities include staff scheduling, payroll input, budget support, and ensuring HIPAA and accreditation standards are met, while delivering excellent patient

Qualifications

• EMR systems proficiency and training.
• Experience in health care administration.
• Strong payroll and budgeting support.

Responsibilities

• Manages an ambulatory practice with 12 to 19 exam rooms.
• Promotes operational efficiency, high quality patient experience and financial performance.
• Directs staff and oversees non-clinical personnel.
• Schedules and facilitates regular office meetings with providers and staff.

Skills

EMR systems knowledge

Typing skills

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The University of Rochester is seeking an experienced administrative professional to manage ambulatory practice operations across multiple exam rooms, ensuring efficient patient flow and high quality service. This role collaborates with clinical leadership and directs non-clinical staff to meet financial and operational goals.

Responsibilities include staff scheduling, payroll input, budget support, and ensuring HIPAA and accreditation standards are met, while delivering excellent patient